The Power Of Diversity
Banaji, M.R. & Greenwals, A.G. (2013). Blindspot: hidden biases of good people. New York: Random House.
Elliott, J. (2016). A collar in my pocket: The blue eyes, brown eyes exercise. Scotts Valley: CreateSpace Independent Publishing Platform.
Purdue University, College of Veterinary Medicine Diversity Certificate program https://vet.purdue.edu/diversity/certificate/
Williams, B.A. (2020). Diversity in the workplace: Eye-opening interviews to jumpstart conversations about identity, privilege, and bias. Emeryville: Callisto Media.
The inclusion of resources by this author does not imply or constitute an endorsement by the American Veterinary Medical Association or the Veterinary Medical Association Executives.
Unconscious Bias
Implicit Association Tests at Project Implicit: https://implicit.harvard.edu/implicit/takeatest.html
Marcelin, J.R., Siraj, D.S., Victor, R., Kotadia, S. & A., Maldonado, Y.A. (2019). The impact of unconscious bias in healthcare: How to recognize and mitigate it. The Journal of Infectious Diseases, 220(2), S62–S73. https://doi.org/10.1093/infdis/jiz214
UCLA’s Implicit Bias Online Training: https://equity.ucla.edu/know/implicit-bias/
The inclusion of resources by this author does not imply or constitute an endorsement by the American Veterinary Medical Association or the Veterinary Medical Association Executives.
Psychological Safety
Books, articles, videos and blog posts about psychological safety: https://amycedmondson.com/psychological-safety/
Measuring psychological safety: https://psychsafety.co.uk/measure-psychological-safety/
Building a psychologically safe workplace, TedXHGSE talk: https://www.youtube.com/watch?v=LhoLuui9gX8
Psychological safety of healthcare staff, open access article: https://psnet.ahrq.gov/perspective/annual-perspective-psychological-safety-healthcare-staff
Insights Discovery Assessment Tool: www.insights.com/us
Sense of belonging Assessment Tool from Imperial College London: https://www.imperial.ac.uk/media/imperial-college/staff/education-development-unit/public/Sense-of-belonging-at-Imperial-College-London-scale.pdf
Fear & creativity: Why psychological safety is crucial for success. Lean Learning Center. (2022, May 10).
https://leanlearningcenter.com/blog/why-psychological-safety-is-crucial-for-creative-endeavors/
The inclusion of resources by this author does not imply or constitute an endorsement by the American Veterinary Medical Association or the Veterinary Medical Association Executives.
Microaggressions
Greenhill, L. & Wong Lau, K. (Hosts). (2017, September 23). Microaggressions (No. 27) [Audio podcast episode]. In AAVMC’s Diversity & Inclusion on Air: Conversations about Diversity, Inclusion & Veterinary Medicine. AAVMC.
https://podcasts.apple.com/ca/podcast/27-microaggressions/id1566172448?i=1000520344997
Limbong, A. (Host). (2020, June 9). Microaggressions are a big deal: How to talk them out and when to walk away [Audio podcast episode]. In Life Kit. NPR. https://www.npr.org/2020/06/08/872371063/microaggressions-are-a-big-deal-how-to-talk-them-out-and-when-to-walk-away
Sue, D.W. (2021). Microaggressions: Death by a thousand cuts. Scientific American.
Sue, D.W. & Spanierman, L. (2020). Microaggressions in everyday life. New Jersey: John Wiley & Sons.
Yang, Y., & Carroll, D.W. (2018). Gendered microaggressions in science, technology, engineering, and mathematics. Leadership and Research in Education, 4, 28–45.
The inclusion of resources by this author does not imply or constitute an endorsement by the American Veterinary Medical Association or the Veterinary Medical Association Executives.
Brave Spaces
AVMA Brace Space Certificate Program: https://axon.avma.org/local/catalog/view/product.php?productid=125
Brown, B., & Guillen, B. (Hosts). (2022, November 17). Building brave spaces [Audio podcast episode]. In Dare to Lead with Brené Brown. Brené Brown, LLC. https://brenebrown.com/podcast/building-brave-spaces/
Cary, M. (2021, August 31). How inclusive is your workplace? https://caryconsulting.com/inclusiveworkplace/
Praslova, L. N. (2022, June 2021). An intersectional approach to inclusion at work. Harvard Business Review. https://hbr.org/2022/06/an-intersectional-approach-to-inclusion-at-work
Radical Candor. (2016, August 15). Radical Candor – improve your in person, impromptu feedback [Video]. YouTube. https://www.youtube.com/watch?v=rFgu0nOHCcE
RSA. (2013, December 10). Brené Brown on empathy [Video]. YouTube. https://www.youtube.com/watch?v=1Evwgu369Jw
Twill. (2015, December 7). Why mindfulness is a superpower: an animation [Video]. YouTube. https://www.youtube.com/watch?v=w6T02g5hnT4
The inclusion of resources by this author does not imply or constitute an endorsement by the American Veterinary Medical Association or the Veterinary Medical Association Executives.
The Art Of Retention
Forbes Human Resources Council. (2021, August 11). Where to look when employee turnover rates start rising. Forbes Magazine. https://www.forbes.com/sites/forbeshumanresourcescouncil/2021/08/11/where-to-look-when-employee-turnover-rates-start-climbing/?sh=423d024c19ea
Hadelman, S. (2022, February 22). Employee retention strategies to implement in 2022. Forbes Magazine. https://www.forbes.com/sites/forbesagencycouncil/2022/02/22/employee-retention-strategies-to-implement-in-2022/?sh=56521f174421
Managing for employee retention. Society for Human Resources Management. (membership required)
https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/managing-for-employee-retention.aspx
McCann, M. (2022, March 23). Recruitment and retention in the third year of the pandemic require communication and compromise. Forbes Magazine. https://www.forbes.com/sites/forbeshumanresourcescouncil/2022/03/23/recruitment-and-retention-in-the-third-year-of-the-pandemic-require-communication-and-compromise/?sh=58f397357174
Reold, K. (2022, February 16). How to retain sta in 2022. Forbes Magazine.
https://www.forbes.com/sites/forbeshumanresourcescouncil/2022/02/16/how-to-retain-staff-in-2022/?sh=baaae94297b6
The inclusion of resources by this author does not imply or constitute an endorsement by the American Veterinary Medical Association or the Veterinary Medical Association Executives.
The Art Of Recruitment
Cooks-Campbell, A. (2021, November 1). What a diversity recruiting strategy is — and how to improve it. BetterUp.
https://www.betterup.com/blog/diversity-recruiting
Dixon, J. A. (2020, September 29). 7 proactive strategies to recruit a more diverse workforce. Bamboo HR.
https://www.bamboohr.com/blog/how-to-recruit-a-diverse-workforce
Tedx Talks. (2019, June 21). How to master recruiting | Mads Faurholt-Jorgensen | TEDxWarwick [Video]. YouTube. https://youtu.be/sxjgL64czRY
The inclusion of resources by this author does not imply or constitute an endorsement by the American Veterinary Medical Association or the Veterinary Medical Association Executives.
Client Communications Through A Dei Lens
Frey, W. (2018). The US will become ‘minority white’ in 2045, Census projects. The Avenue.
https://www.brookings.edu/blog/the-avenue/2018/03/14/the-us-will-become-minority-white-in-2045-census-projects/
Funk, K. (2022, February 14). What is inclusive customer service? Accessibility. https://www.accessibility.com/blog/what-is-inclusive-customer-service
Galanti, G. A. (2000). An introduction to cultural differences. The Western Journal of Medicine, 172, 335–336. https://doi.org/10.1136/ewjm.172.5.335
Hastings, R. (2010). Cultural competence: Reconsidering the handshake.
https://www.shrm.org/resourcesandtools/hr-topics/behavioral-competencies/global-and-cultural-effectiveness/pages/reconsideringthehandshake.aspx
Trovato, S. (2021, September 6). 5 ways to incorporate DEI into your CX practices. DiversityQ. https://diversityq.com/how-to-incorporate-dei-into-your-customer-experience-practices/
The inclusion of resources by this author does not imply or constitute an endorsement by the American Veterinary Medical Association or the Veterinary Medical Association Executives.
Religious Diversity
Anderson, R. (March 2019). What the crow knows: A journey into the animal mind. The Atlantic. https://www.theatlantic.com/magazine/archive/2019/03/what-the-crow-knows/580726
Bristol, W. A. (2019, January). Religion and the care, treatment, and rights of animals. Tufts University Chaplaincy. https://chaplaincy.tufts.edu/humanist/files/Religion-Animals.pdf
Davis, H., Irwin, P., Richardson, M., & O’Brien-Malone, A. (2003). When a pet dies: Religious issues, euthanasia and strategies for coping with bereavement. Anthrozoös, 16(1), 57–74. https://doi.org/10.2752/089279303786992378
Grandin, T. Improving religious slaughter practices in the U.S. Anthropology of Food, 5. https://doi.org/10.4000/aof.93
Louis Caruana, S. J. (2020). Different religions, different animal ethics? Animal Frontiers, 10(1), 8–14. https://academic.oup.com/af/article/10/1/8/5699790
Pluralism Project. (n.d.). Religions. Harvard University. https://pluralism.org/religions
The inclusion of resources by this author does not imply or constitute an endorsement by the American Veterinary Medical Association or the Veterinary Medical Association Executives.
Pathway Development In Veterinary Medicine
4-H. Retrieved June 5, 2023, from https://4-h.org/
EAB. (n.d.). How to build a pre-college pathway program. Purdue Diversity and Inclusion Certificate—K-12 Engagement Module. EAB. https://vet.purdue.edu/humancenteredvetmed/overview.php
Ferguson, T., and Coward-Gomes, A. (2020). C is for critter fixer. Terrence Ferguson.
Future Farmers of America. Retrieved June 5, 2023, from https://www.ffa.org/
Greenhill, L. (2019, June 1). Pipelines and pathways. Today’s Veterinary Business. https://todaysveterinarybusiness.com/pipelines-and-pathways/
Human Animal Bond Research Institute, PetcoLove. Understanding the role of race and ethnicity in pet ownership and care: survey highlights opportunity to better serve all pet parents. Human Animal Bond Research Institute. https://habri.org/DEI
League of VetaHumanz. This is how we “role.” Purdue University. https://vet.purdue.edu/vetahumanz/training/this-is-how-we-role/
Roth, C. (2021). What does a real doctor look like? Fulton Books.
Roth, C. (2022). What’s a real doctor? Fulton Books.
Thill, M. (2019, June 1). The diversity pipeline. Veterinary Advantage.
https://mydigitalpublication.com/publication/?i=789196&article_id=4559725&view=articleBrowser
Thompson, D. (2013, November 6). The 33 whitest jobs in America. The Atlantic.
https://www.theatlantic.com/business/archive/2013/11/the-33-whitest-jobs-in-america/281180/
Vet Set Go. Retrieved June 5, 2023, from https://www.vetsetgo.com/
The inclusion of resources by this author does not imply or constitute an endorsement by the American Veterinary Medical Association or the Veterinary Medical Association Executives.
Accessibility In The Workplace
Americans with Disabilities Act. (n.d.). U.S. Department of Justice Civil Rights Division. https://www.ada.gov/
Gleeson, M. (2020, May 18). Veterinary schools rethink standards for students with physical disabilities. Insight Into Diversity. https://www.insightintodiversity.com/veterinary-schools-rethink-standards-for-students-with-physical-disabilities/
DiGioia, P. (2012, October 1). Veterinarians with disabilities: Practicing a full life. VIN News Service.
https://news.vin.com/default.aspx?pid=210&catId=638&id=5545971
The inclusion of resources by this author does not imply or constitute an endorsement by the American Veterinary Medical Association or the Veterinary Medical Association Executives.
Cultural Responsiveness In Veterinary Medicine
Krause, I.-B. (1993). Book review: Promoting cultural diversity: Strategies for health care professionals Kathryn Hopkins Kavanagh & Patricia H. Kennedy sage publications, 1992. pp. 162, Pb. £13.50; ISBN 0-8039-4657-0. International Journal of Social Psychiatry, 39(4), 313–313. https://doi.org/10.1177/002076409303900407
MeetingNotes.com. (n.d.). 10 rapport-building questions to build trust and connection quickly. https://meetingnotes.com/blog/rapport-building-questions
Minnican, C., & O’Toole, G. (2020). Exploring the incidence of culturally responsive communication in Australian healthcare: The first rapid review on this concept. BMC Health Services Research, 20(1), 20. Advance online publication. https://doi.org/10.1186/s12913-019-4859-6
Plotts, C. (2020). Cultural intentions. DBC Publishing.
Twin English Centres. (n.d.). Learn to say hello in 50 languages. https://www.twinenglishcentres.com/blog/learn-to-say-hello-in-50-languages
The inclusion of resources by this author does not imply or constitute an endorsement by the American Veterinary Medical Association or the Veterinary Medical Association Executives.
Embracing Gender Diversity: Exploring Gender Identity
American Psychological Association. (2023). Understanding transgender people, gender identity and gender expression. https://www.apa.org/topics/lgbtq/transgender-people-gender-identity-gender-expression
Barker, M.-J., & Scheele, J. (2019). Gender: A graphic guide. Icon Books.
Fiarman, S. E. (2016). Unconscious bias: When good intentions aren’t enough. Educational Leadership, 74(3), 10–15.
Huffman, A. H., Mills, M. J., Howes, S. S., & Albritton, M. D. (2021). Workplace support and a rming behaviors: Moving toward a transgender, gender diverse, and non-binary friendly workplace. International Journal of Transgender Health, 22(3), 225–242.
PFLAG. (2020, December). Gender expression. PFLAG National Glossary of Terms. https://pflag.org/glossary/
PrideVMC. (2023). Gender diversity guide. https://pridevmc.org/gender-diversity-guide/
PrideVMC. (2021). Gender Identity Bill of Rights. https://pridevmc.org/gibor/
Trevor Project. (2021). Trevor Project research brief: Diversity of non-binary youth. https://www.thetrevorproject.org/wp-content/uploads/2021/07/Diversity-of-Nonbinary-Youth_-July-Research-Brief.pdf
The inclusion of resources by this author does not imply or constitute an endorsement by the American Veterinary Medical Association or the Veterinary Medical Association Executives.
Allyship
The Anti-Oppression Network. (2018, March 12). Retrieved May 8, 2023, from https://theantioppressionnetwork.com/allyship/
Catlin, K. (2019). Better allies: Everyday actions to create inclusive, engaging workplaces. Better Allies Press.
Greenhill, L., & Craig, L. (2019). Diversity and inclusion on air: From bystander to ally [Video]. YouTube. Retrieved May 8, 2023, from https://www.youtube.com/live/PoAUqgguRk0?feature=share
Hughes, C. The 7 types of allies – which one are you? Retrieved October 12, 2023, from https://inclusiveleadersgroup.com/the-7-types-of-allies-which-one-are-you/
Lamont, A. (n.d.). The guide to allyship. Retrieved May 8, 2023, from https://guidetoallyship.com/
Salter, N. P., & Migliaccio, L. (2019). Allyship as a diversity and inclusion tool in the workplace. In Diversity within diversity management (pp. 131–152). Emerald Publishing Limited.
Wong, A. (2020). Disability visibility. Crown Books for Young Readers.
The inclusion of resources by this author does not imply or constitute an endorsement by the American Veterinary Medical Association or the Veterinary Medical Association Executives.
Understanding Generational Diversity
Hennelly, D.S., & Schurman, B. (2023, January 5). Bridging generational divides in your workplace. Harvard Business Review Ascend. Retrieved May 20, 2023, from https://hbr.org/2023/01/bridging-generational-divides-in-your-workplace.
Janssen, D., & Carradini, S. (2021). Generation Z workplace communication habits and expectations. IEEE Transactions on Professional Communication, 64(2), 137–153.
Kalita, S.M. (2024, January 24). What to know when five generations share an o ce. Charter-in partnership with Time Newsletter. Retrieved June 1, 2023, from https://time.com/charter/6249581/what-to-know-when-five-generations-share-an-o ce/
Lee, C.C., Lim, H.S., Seo, D., & Kwak, D-H. (2022). Examining employee retention and motivation: the moderating e ect of employee generation. Evidence-based HRM: a Global Forum for Empirical Scholarship, 10(4), 385–402.
Organizational Learning & Talent Development. (2022, May 4.) The five generations at work [Video]. YouTube. https://www.youtube.com/watch?v=nuT8ysUhSgA
Organizational Learning & Talent Development. (2022, May 11.) Leading and engaging the five generations at work [Video]. YouTube. https://www.youtube.com/watch?v=5fe8sLsnwfo
Strauss, W. & Howe, N. (1992). Generations: The history of America’s future, 1584 to 2069. Quill.
The inclusion of resources by this author does not imply or constitute an endorsement by the American Veterinary Medical Association or the Veterinary Medical Association Executives.
Neurodiversity
Bell, C. (2023). Neurodiversity in the general practice workforce. InnovAiT, 16(9), 450–455. https://doi.org/10.1177/17557380231179742
DeEtta Jones and Associates. (n.d.). Inclusive onboarding checklist. https://info.deettajones.com/inclusive-onboarding-checklist
Differing Minds. (2023, October 4). The intersection of being black, female and neurodivergent in the workplace. YouTube. https://www.youtube.com/watch?v=nN6mRcWMp30
Employer Assistance and Resource Network on Disability Inclusion. (n.d.). Neurodiversity in the workplace. https://askearn.org/page/neurodiversity-in-the-workplace
Engelbrecht, N., & Silvertant, E. (2021). The ultimate autism resource. Embrace Autism. https://embrace-autism.com/
Silver, E., Nittrouer, C., & Hebl, M. (2023). Beyond the business case: Universally designing the workplace for neurodiversity and inclusion. Industrial and Organizational Psychology: Perspectives on Science and Practice, 16(1), 45–49. https://doi.org/10.1017/iop.2022.99
The inclusion of resources by this author does not imply or constitute an endorsement by the American Veterinary Medical Association or the Veterinary Medical Association Executives.
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